Player Experience Survey

Confidential • Less than 2 minutes

Hello,

As someone who previously resolved a matter involving WOW Vegas, we are conducting a short voluntary survey to better understand players' experiences and how legal claims relating to WOW Vegas were explained to participants.

        Your feedback will help us better understand player concerns and how legal claims involving our platform are communicated to participants. It may also help us improve how we communicate with players going forward.
      

Your Experience

Question 1

What initially caused you to feel dissatisfied with WOW Vegas?

0 / 2000

This question requires a response.

Question 2

When you were actively using WOW Vegas prior to the legal claim, how would you describe your overall experience with the platform?

Please select an option.

Question 3

When you joined the legal claim, what concerns did you believe existed regarding WOW Vegas?

0 / 2000

This question requires a response.

Question 4

Before joining the claim, did you personally believe WOW Vegas was operating illegally or misleading players?

Yes

Unsure

I relied primarily on the information provided by the law firm

Please select an option.

Information & Understanding

Question 5

At the time you joined the legal claim, what information most influenced your understanding of the concerns about WOW Vegas?

Information provided by the law firm

Advertisements or marketing related to the claim

Online articles or websites

Social media discussions

My own experience using the platform

Advice from friends or others

I am not sure

Please select an option.

Question 6

Before joining the legal claim, had you independently researched whether WOW Vegas was operating illegally or misleading players?

Yes, I researched it myself

No, I relied on information provided by others

I briefly looked online but relied mostly on the law firm's explanation

I do not remember

Please select an option.

Question 7

How did you first hear about the legal claim involving WOW Vegas?

Social media advertisement

Website or online article

Referral from another person

Contacted directly by a law firm

Online discussion forum or community

Other (please specify)

Please select an option.

Question 8

Did the law firm explain whether they would be bringing a claim based on your specific personal issue, or adding you to a broader claim involving WOW Vegas generally?

They said it would address my specific issue

They said I would be part of a broader group claim

This was not clearly explained

I do not remember

Please select an option.

Question 9

Were you informed that your WOW Vegas user agreement may contain provisions relating to arbitration or limitations on class or group claims?

Yes

Not sure

Please select an option.

Question 10

Before signing any agreement with the law firm, were you advised about claim value limits or contractual terms contained in your WOW Vegas user agreement that might affect your claim?

Yes

Not sure

Please select an option.

Question 11

Looking back, do you feel you were given enough information to fully understand the legal claim before joining?

Yes

Somewhat

Please select an option.

Claim Details & Expectations

Question 12

Is there anything you wish had been explained more clearly before you joined the claim?

0 / 2000

Question 13

Before joining the claim, did you review the WOW Vegas Terms of Service yourself?

Yes

I was aware of them but did not read them

I relied on the law firm's explanation

Please select an option.

Question 14

Were you told by the law firm that you might be required to pursue any dispute with WOW Vegas through individual arbitration rather than a group claim?

Yes

Not sure

Please select an option.

Question 15

When you joined the claim, what outcome were you expecting?

Compensation for a specific personal issue

Compensation as part of a group claim

I was unsure

I relied on the law firm's guidance

Please select an option.

Question 16

How did you first sign up or register your interest in the legal claim involving WOW Vegas?

I completed a form on a website

I clicked an advertisement and filled out a form

I spoke directly with a lawyer before signing anything

I spoke with a non-lawyer representative first

I received a phone call after submitting my details online

I do not remember

Other (please specify)

Please select an option.

Question 17

Before signing any agreement with the law firm, did you have a direct conversation with a licensed attorney about your individual situation?

Yes

I spoke only with an intake representative

I do not remember

Please select an option.

I confirm that the responses above reflect my personal experience and understanding at the time.

Thank you for taking the time to provide your feedback.

Thank You!

Your survey has been submitted successfully.
We appreciate you taking the time to share your experience.